Customized Service
Color & Material: Customers can select from various colors based on preferences, such as classic white, cute pink, or sleek black. Multiple material options are also available, including eco-friendly ABS plastic and silicone, to meet diverse tactile and textural requirements.
Shape & Size: Modify the reading pen’s form into unique designs like cartoon characters or animal shapes. Adjust dimensions to suit specific usage scenarios or user groups—for example, creating a more compact and lightweight version for young children to ensure easy gripping.
Personalized Patterns & Logos: Customize the pen’s exterior with client-specified patterns, brand logos, cartoon images, or personalized elements like names and photos. This enhances the product’s uniqueness and strengthens brand recognition.
Add or remove specific functional modules based on customer needs. For example, adding a camera module for scanning and recognizing more content, or adding a recording function to facilitate users to record voice;
For customers with simple functional requirements, some unnecessary modules can be removed to reduce costs.
Provide options of different storage capacities, such as 8GB, 16GB, 32GB, etc., to meet customers' needs for storing different amounts of audio, video, point reading files and other resources.
Performance parameter adjustment: Optimize and adjust the performance parameters of the hardware, such as increasing the audio output power to adapt to different use scenarios.
Design personalized UI interfaces based on the client's brand style and user needs, including interface colors, icons, menu layouts, etc.
Different styles of UI can also be designed for users of different age groups, such as interfaces with bright colors and simple icons for young children. Functional Customization Development:
Develop specific functions, such as learning functions for specific subjects, like mathematical formula derivation, Chinese poetry analysis, etc.; or achieve with specific education platforms to facilitate users to access exclusive resources on the platform.
System Language Customization: In addition to common languages such as Chinese and English, language customization can also be provided based on regional characteristics to meet the needs of users in different regions.
Collaborate with educational institutions, publishing houses, etc., to customize specific teaching materials for clients, such as writing teaching materials with local characteristics, training materials for specific industries, etc.
It is also possible to produce audio files based on the content materials provided by customers. Resource library construction: Help customers build their own exclusive resource libraries, including audio, video, pictures and other resources.
For example, customize a resource library containing a large amount of English listening materials and English animations for English training institutions.
Design personalized packaging, including the shape, color, pattern, material, etc. of the packaging box. Environmental protection materials can be used to make the packaging box, and it can also be designed as creative and interesting packaging, such as in the form of a gift box.
Customize accessories that match the reading pen, such as a uniquely designed charging base, a special protective case, customized earphones, etc.
Training services: Provide customers with training services to help their employees or users quickly master the usage and operation skills of the reading pen.
After-sales service customization: According to customer needs, provide personalized after-sales service solutions, such as extended warranty periods, on-site maintenance services, establishment of exclusive customer service teams, etc.
Logistics Service
Shipping
Through comprehensive analysis of shipment specifications including quantity, volumetric dimensions, gross weight, commodity value, and destination parameters, we will formulate tailored logistics solutions selecting optimal transportation modalities from ocean freight, air cargo, and global express services to ensure cost-efficiency and delivery reliability.
Packaging
Professional packaging of goods to ensure that the readingpen will not be damaged during transportation. According to the size, shape andmaterial of the reading pen, choose appropriate packaging materials, such as using bubble pads, sponges for cushioning protection.
Tracking
Use the logistics tracking system to monitor the transportation status of the goods in real time, and promptly feedback relevant information to the buyer, such as the goods have been shipped, arrived at the transfer site, are in transit, estimated arrival time, etc., allowing buyers to track the status of the goods at any time.
After-sales Service
After-sales
The After-sales Management Department is a crucial division within our company, dedicated to providing exceptional post-sales support and services to our valued customers. Comprising a team of highly skilled and customer-oriented professionals, this department plays a pivotal role in ensuring customer satisfaction and enhancing the overall user experience.
